Q - Is the Provider Available 24hrs/day, 7 days/wk, 365 days/yr?
A - Yes, we have on call 24 hours a day 7 days a week 365 days a year.
Q - Does the Agency Provide Overnight Care and/or 24hr Care?
A - Yes. We offer up to 24 hour care. We do not have live in services.
Q - Once Assigned, Are Caregivers Regularly Supervised And Evaluated By The Registered Nurse?
A - Yes. Each caregiver will be assessed and supervised by a Registered Nurse throughout the case.
Q - Does The Provider Send a Registerd Nurse to Meet The Family And Develop a Plan of Care for the Caregivers to Follow?
A - Yes. Each patient will meet with a Registered Nurse to develop a plan of treatment.
Q - Does the Provider Perform Criminal Background Checks on Caregivers Prior to Hiring?
A - Yes, every employee is fingerprinted and background screened prior to employment.
Q - Are the Caregivers Employed by the Provider Supervised by the Provider's Clinical Directors?
A - Yes, we have a Director of Nursing and Assistant Director of Nursing that oversee all employees.
Q - How Far in Advance do I Need to Request my Services?
A - We have a large amount of staff members and can provide services within a few hours based on availability.
Q - Is There a Minimum Number of Hours?
A - Yes, we do have a 4 hour minimum for our hourly care.
Q - Am I Locked into a Contract?
A - No, you will not have a contract with our agency.
Q - How much do you services cost?
A - We accept multiple insurance plans including Medicaid / Medicare, and Private Pay. Please call our office for details.
Q - What Insurance Policies Do You Accept?
- Home Care Solutions
- Home Therapy Product
- IGG
- Integrated Health Plans
- Interim
- John Eastern Comp
- Kanawha
- Liberty Mutual
- Life & Health Co of America
- Long Term Solutions
- LBA Health Plans
- Medco
- Medicaid
- Medwaiver
- Mentor Network
- Met Life
- MSC
- Nations Care Link
- Open Source Health
- Pacific Life Solutions
- Pen Treaty